Shipping Policy

At Lucid Core, we strive to provide a seamless and efficient shipping experience for all our customers. Please review our shipping policy for details regarding order processing, shipping options, and delivery times.

Order Processing

• Orders are processed Monday through Friday (excluding holidays).
• Please allow 1–2 business days for order processing before shipment.
• You will receive a confirmation email with tracking information once your order has been shipped.

International Shipping

• We currently ship to select countries outside the U.S. International shipping rates and delivery times vary by destination.
• Customers are responsible for any customs duties, taxes, or fees incurred during shipping.

Tracking Your Order

Once your order is shipped, you will receive an email with tracking information. You can use this to monitor your package's journey.

Lost or Damaged Packages

• If your package is lost or arrives damaged, please contact us within 7 days of the delivery date at [support email].
• We will work with the shipping carrier to resolve the issue and ensure you receive your order.

Order Changes and Cancellations

• If you need to change or cancel your order, please contact us within 24 hours of placing it. Once the order is processed, we cannot guarantee changes or cancellations.

For any additional questions or concerns regarding shipping, feel free to contact us at [support email or phone number].

Thank you for choosing Lucid Core!